12. Ulusal Turizm Kongresi

12. Ulusal Turizm Kongresi

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... Online Trustin Multi-Channel Retailersa€, Proceedings of the Fifteenth European Conference on Information Systems, Ed. A–sterle, H., ... Mitchell, V.W. (1999). ... Parasuraman, A., Zeithaml, V.A. ve Malhotra, A. (2005) a€œE-S-QUAL: A Multiple- Item Scale for Assessing Electronic Service Qualitya€, Journal of Service Research , c.


Title:12. Ulusal Turizm Kongresi
Author:
Publisher:Seher Matbaacılık Ltd Şti - 2011-10-05
ISBN-13:

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