How to Be Good at Performance Appraisals

How to Be Good at Performance Appraisals

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Do you supervise people? If so, this book is for you. One of a managera€™s toughesta€”and most importanta€”responsibilities is to evaluate an employeea€™s performance, providing honest feedback and clarifying what theya€™ve done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal processa€”no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-dona€™t bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: a€c How do I set goals effectively? How many goals should someone set? a€c How do I evaluate a persona€™s behaviors? Which counts more, behaviors or results? a€c How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee? a€c How do I tell someone shea€™s not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. Ita€™s the one book you need to excel at this daunting yet critical task.... 87 mission statements, as source of goals, 26 monthly reports, for collecting performance data, 91a€“92 mood changes, and ... 175 New York State Department of Civil Service, Competencies Work Group, 64 Nickols, Fred, 27 9-level rating scale, 113 ... 17 a€œOn Targeta€ rating, 117 operations family of jobs, competencies of, 60 operations manager, example of goals for, ... 10 OrdoApez, Lisa, 23a€“24, 40 organizational (core) competencies, 60, 61a€“62 organizations beneficial impact of goalsanbsp;...

Title:How to Be Good at Performance Appraisals
Author: Dick Grote
Publisher:Harvard Business Press - 2013-12-30

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